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Try emailing them. I had a question and got a response.
Thank you for addressing this!!! I’ve been trying to reach them regarding a safety concern- I don’t send my kid on one of their buses because of a real concern with the driver- and I’ve tried them dozens of times at all times of day and never had anyone pick up a call… the number seems to be a hoax- no one is there. My school told me they have a very hard time getting through as well and they’re very frustrated
Funny that this is being posted. I have been trying to reach them as well for a real long time. I don’t know if it’s harder to reach Seman Tov or LSTA.
Why not walk into the office?
Because that requires effort. It’s a whole lot easier to kvetch and complain on the internet.
Lsta has a number you can text and they usually respond right away
Perhaps a group of parent could go down to their official office at 505 Memorial Avenue in Neptune, NJ
We need hold these people accountable!
I went into the office of my child’s bus, and I overheard someone on the phone saying “I’ll transfer you now.” and then mutter under her breath “yea good luck getting through.” She also confirmed that the bus didn’t do the route a few days and said it was an error. Zero accountability, zero promise for future and zero apology. These people are getting paid regardless, so what should motivate them to do their job properly? Which department of government can help out here??
I once had an issue emailed the mayor and he responded with someone from boe transportation that really helped the issue, so maybe try that route