[COMMUNICATED] A family paying $250 a session once a week is spending roughly $13,000 a year on therapy. Twice a week, that’s about $26,000. So families stretch appointments further apart, switch to a therapist they don’t really connect with, or stop treatment altogether right when it was starting to help.
Here is what a lot of people don’t realize: being told “your therapist is out of network” is not necessarily the end of the road.
When in-network care isn’t really available
Health plans are generally subject to network-access requirements and plan-specific procedures. When appropriate in-network care isn’t reasonably available, there is usually more than one route to pursue — different plans and situations call for different approaches, and federal mental health parity protections sit behind them.
Figuring out which route fits your plan and your circumstances is the work. That’s what we do. You don’t need to know the terminology or the process; we’ll review your situation and tell you which option looks most promising, if any does.
You may be a good candidate if…
- You’re paying privately for an out-of-network therapist.
- Your plan’s directory doesn’t list appropriate therapists who are actually available.
- You called multiple in-network providers and couldn’t get an appointment.
- Your child needs a specific type of therapy or therapist that isn’t realistically available in-network.
- Your insurance denied or underpaid your out-of-network therapy claims.
- You were simply told “your therapist is out of network” and assumed that settled it.
What this covers
This service is for outpatient talk therapy — psychotherapy and counseling only. It does not cover ABA, occupational therapy, physical therapy, speech therapy, or other therapy types.
Which plans work best
Commercial plans are often the best candidates for review — employer-sponsored, privately purchased, and marketplace plans such as Cigna, Aetna, United Healthcare, Oscar, and Horizon BCBS. These generally carry the fullest set of procedures and the strongest appeal rights, including independent external review.
NJ FamilyCare plans can sometimes work, with one significant condition. An out-of-network arrangement may be possible, but only if your therapist agrees to accept the Medicaid rate as payment in full. Those rates are well below commercial rates, and balance billing is not permitted, so the therapist cannot bill you the difference. Some providers agree in order to keep a family in treatment; many will not. If yours won’t, there is no path forward on that plan, and we’ll tell you that up front.
Who we are
Access to Coverage is an administrative reimbursement advocacy company based in Lakewood, New Jersey. We’ve been doing this for over two years and have secured hundreds of approvals for families in that time. We work with families nationwide, and the entire process runs online — no office visit, no appointment to schedule.
We handle the paperwork, the research, and the follow-up: reviewing your plan documents, checking whether the in-network providers your carrier lists are genuinely available and clinically appropriate, documenting every outreach attempt, assembling the request or appeal, and staying on the carrier until we get an answer.
Not sure if you qualify? Start with a free eligibility review.
Send us your insurance information and a few details about your situation. We’ll tell you whether it appears worth pursuing — at no cost and no obligation.
If you decide to move forward, there is an application fee. That is the only money you have at risk. Our service fee is a flat amount charged only when your request is approved — never a percentage of what you recover. The full fee schedule is listed clearly on our website before you apply, so there are no surprises.
This is worth pursuing whether or not your plan has out-of-network benefits.
If your plan does have out-of-network benefits, you’re likely paying a separate out-of-network deductible — often several times higher than the in-network one — and once you meet it, the plan reimburses only a percentage of an “allowed amount” that is usually well below what your therapist actually charges. When a request is approved, the claim is processed at the in-network level instead: the lower deductible, the better reimbursement rate, and payment measured against the agreed rate rather than a reduced allowed amount. The difference is often substantial.
If your plan has no out-of-network benefits, an approved request may be the only route to any payment at all toward sessions you’re currently covering entirely on your own.
Either way, it’s worth finding out where you stand.
Website: accesstocoverage.com
WhatsApp: Click Here
Call or text: (732) 475-2111
Email: [email protected]
Access to Coverage is an administrative reimbursement advocacy company. We are not a medical provider, law firm, or insurance company, and we do not provide legal or medical advice. Fees are flat amounts and are never a percentage of any sum recovered; results are not guaranteed and eligibility varies by plan. Access to Coverage is not affiliated with or endorsed by any insurance carrier. All plan names are trademarks of their respective owners.
