New Jersey American Water Plans for Temporary Water Treatment Changes in Monmouth and Ocean County

As part of an annual maintenance program for its water distribution system, New Jersey American Water will temporarily change the water treatment process from a chloramine (combination) residual to free chlorine residual at the company’s Swimming River Water Treatment Plant in Colts Neck and its Jumping Brook Water Treatment Plant in Neptune.

The temporary treatment process will begin the week of February 12, 2024 and continue until mid-April 2024. During this period, some customers may notice a slight taste and smell of chlorine in their water. This is normal and will only be temporary until the system maintenance is complete. Customers who wish to reduce the taste of chlorine can place water in an uncovered glass container in the refrigerator overnight to dissipate chlorine faster.

New Jersey American Water will monitor water quality in the system to continue to provide water to customers that meets or is better than federal and state drinking water standards.

The temporary treatment change applies to New Jersey American Water customers in the following communities:

Aberdeen, Allenhurst, Asbury Park City, Atlantic Highlands, Avon, Bay Head, Belmar, Bradley Beach, Colts Neck Township, Deal, Eatontown, Elberon, Fair Haven, Hazlet, Highlands, Holmdel Township, Interlaken, Keansburg, Lake Como, Little Silver, Loch Arbor Village, Long Branch City, Matawan, Middletown Township, Monmouth Beach, Neptune City, Neptune Township (incl. Ocean Grove), Ocean Township, Oceanport, Red Bank, Rumson, Sea Bright, Shrewsbury, Shrewsbury Township, Tinton Falls, Union Beach, Wanamassa, and West Long Branch.

This temporary treatment change also applies to residents living in the following communities that purchase water from New Jersey American Water: Aberdeen Township, Avon, Belmar, Keyport, Lake Como, Matawan, Naval Weapons Station Earle, Keansburg and Point Pleasant Borough.

New Jersey American Water has used chloramines in its water treatment process for customers in Monmouth and Ocean counties since 2012.

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  1. NJ American Water Announces New Carbonated Water Treatment
    NJ American Water announced on Tuesday that it is changing its water treatment process from a chloramine residual to a carbon dioxide, carbonated gas residual.
    “The new treatment process will enable customers to treat themselves to a sparkling glass of seltzer or carbonated beverage by simply turning on their sink faucets and filling up their glasses with the new gas-infused tap water,” NJ American Water explained in a statement released on Tusday.
    “NJ customers have long complained about the lack of carbon dioxode gas (CO2) in their tap water,” the statement said, “which has compelled customers to spend exorbitant amounts of money at their local grocery stores to purchase various kinds of seltzers and other carbonated beverages.”
    The statement went on to say the following:
    “NJ American Water understands that in today’s economy, when evey penny saved, is a penny earned, it is crucial that customers have access to carbonated beverages by simply turning on their sink faucets, filling up their glasses with the carbon dioxide gas-infused tap water and adding the desired flavorings after their glasses or cups are filled.
    “You reached out to us and expressed your needs, and we answered your call!
    “Customers, however, should be forewarned that they may notice an extreme overload of gas and bubbles in their tap water for the first several days of treatment. This is completely normal, and it will all balance out within a few days, as soon as we get the carbon dioxide gas treatment process down to an exact science.
    “NJ American Water stands by our customers, and we’re always looking for ways to give you the best beverage experience possible when you turn on your sink faucets and your tap water. We certainly appreciate your loyal patronage.
    “We would also like to inform our customers that, starting next week, NJ American Water will be selling a huge variety of soda flavorings that can be added to your carbonated tap water drinks for just pennies per serving.
    “NJ American Water appreciates your patience, as we embark on this exciting journey together and begin this highly intoxicating gas-water treatment process.
    “Wishing all of our customers the highest quality beverage experience humanely possible, and thanking you once again for your loyal patronage and your unbelievable patience, sincerely yours,
    Bill Waters,
    President: ‘NJ American CO2-Water’ “

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