For quite some time now, Lakewood area residents have been complaining about the terrible Verizon Wireless service.
In an Ask The Mayor today, Mayor Ray Coles finally publicly called out the carrier over their lack of service improvement, despite officials repeatedly reaching out to them.
The Mayor’s jab came in response to an Ask The Mayor question:
Hi,
Thank you for this forum.
This morning I woke up to workers digging massive holes along my whole property and along all my neighbors property. They said that they were laying cables for Verizon. Why are they allowed to just dig without any permission and\or no notice? Yes, they closed it up fairly decently but now I have a permanent large green square covering a hole in the middle of my lawn for their access point.. I don’t like the way it looks, nor do I like them digging up my property at all. They are a private company and I do not have any Verizon subscription. If they want to lay their cables they should do it on either public property or pay us to rent space for their cables. I look forward to your response.
Sincerely
An annoyed home owner
The Mayor’s Response:
Good afternoon
Many homeowners do not realize it, but there is almost always a municipal and utility easement along the front of their property. This allows for utilities to do repair work or add service without having to purchase the right from the homeowner. It also gives them the right to install distribution boxes or access points. This type of easement also allows the township to put in curbs and sidewalks where they have not been in the past.
Verizon did a lot of advertising to let folks know about the plan. While I was aware they were coming, I didn’t realize they were working on my street until they mistakenly cut a power line, resulting in a neighborhood blackout. Fortunately, the next day they missed the power line but hit the cable line, resulting in only an internet outage
I have the same spots on my lawn. My neighbor was lucky enough to get the new green power distribution box next to the JCPL transformer. I have a cable box and telephone box sticking out of my lawn.
It would have been nice if they had notified homeowners about what was happening. My guess is that since they probably use Verizon Wireless and their service in town is so horrible, they could not get a signal or their calls dropped when they tried.
Thanks,
Ray
Have a question for the Mayor? Send it to [email protected]
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T mobile is pretty terrible lately too
maybe we shouldn’t make them take down the towers when they put one up
Let’s not blame Verizon for this problem when every time they try to put up new towers there are fear mongers who campaign against it and sell the false premise that cell phone towers cause cancer. They have tried to put up towers multiple times but the board meetings were overrun by suck people so they couldn’t get the permits.
Its no fear mongering cell towers do cause cancer do you research i did
Ok. Then there won’t be service in Lakewood abd when somebody needs to call Hatzolah he chv might mot get through. You can’t have it both ways. Expect good service and deny them the right to put up more towers . Just get used to the fact that in Lakewood there is no good cell service
That’s fine. We were beaten down that smartphones are assur. Better that someone should die, then chas vishalom that person should have the internet.
I did my research.
It’s a load of hogwash. They don’t cause cancer at all. Lose weight, don’t smoke, and don’t eat non-food items. Keep soda out of your house. Cellphone towers are not the problem.
Cell towers are not THE problem, but they are A problem.
Typing this while puffing my vape
Cell phone towers emit non ionizing radiation. That means it is unable to cause DNA damage which is the primary way that radiation causes cancer. It also is much further away from you than your cell phone meaning that your phone gives you a significantly higher daily dosage of radiation than the tower ever will.
everyone compalin to the fcc about verizon … fcc.gov
FCC will say you need more towers in town to cover the usage. Plus the old towers don’t cover 5g technology.
While for the last 15 years, I’ve found Verizon to be fine in the 4th street/ Ridge area, the service has suddenly gone terrible from the beginning on May. So what triggered it going bad? If it worked until then, what made it go so bad since?
Another thing I noticed, is that PRECISELY at 2:02 pm is when it kicks in daily to become terrible to use the wifi, and stays that way until 11 or 1130pm. I’ve been tracking it for days, that it comes super bad at 2:02pm. What is the cause for the last 2 months, and more importantly how to we get verizon to get back to being what it was?
Sometimes there can be dead zones in any given area that have always been bad for one carrier or another. What I can’t understand here is, what happened to Verizon here. If they were able to provide good service to these parts of town, what triggered this very large area to go bad?
I have Verizon wireless: on Friday afternoons I visit my grandchildren in the Miller Rd area of which they immediately grab my Verizon cell phone from me to order stuff from Amazon of which to get Verizon wireless internet there it takes over 20 minutes just for the internet to load up. And to text from that area is also not easy, when I arrive home to my area all of my texts start going through.
will he ever call out all the traffic, and irresponsible development ?
I filled a complaint at the FCC got a reply from a dept head in America at Verizon . It might be worth it for a bunch of us to file complaints with them to get this resolved
oh, how scary, “Slams Verizon”
Mr. mayor, we have many in house issues to take care of, like high & unfair utility bills from NJAM – will you ever “slam” NJ American water?
ESCALATE To the FEDS
File a Federal Complaint on Verizon:
1. ESCALTE se government regulatory agencies.FCC (Federal Communications Commission):
https://www.usa.gov/agencies/federal-communications-commission
2. File a free complaint at consumercomplaints.fcc.gov for billing, service, or availability issues.FTC (Federal Trade Commission):
https://consumercomplaints.fcc.gov/hc/en-us
Hhttps;//www.reportfraid.ftc.gov
3. File a Local ComplaintState agencies often resolve consumer disputes quickly.Better Business Bureau (BBB): Submit a claim at bbb.org to initiate a mediated response from Verizon.
4. State Attorney General: File a report with your state’s Attorney General office consumer protection division.
https://www.naag.org/find-my-ag/
5. State Authorities: Contact state’s Public Utilities Commission (PUC) for localized internet and utility oversight.
https://www.nj.gov/bpu/assistance/complaints/inquiry.html