The Township Committee hopes a new program will improve customer service throughout all departments of the township. The program, ‘Employee Of The Month’, spearheaded by Committeeman Meir Lichtenstein and announced during the first Committee meeting of the year, is set to begin later this month.
“We have a lot of great employees in the Township and this program will accentuate positive interaction with our residents”, Committeeman Meir Lichtenstein tells TLS. “When people are recognized, it creates an atmosphere in which others are motivated as well”, Lichtenstein says.
The program will offer a form for residents to fill out in which they can submit their experiences with township employees – be it the DPW, Inspection department or any other township department – and place the form in a box set up at the township’s Municipal building.
Lichtenstein also suggested that a committee be set up to oversee the program. The committee will include the Township Manager, The Mayor and a new Committee head each month.
The employee of the month will receive a preferred parking space at the Municipal building marked Employee Of The Month”, a plaque in the Town Hall lobby as well as a plaque to take home.
Committeeman Albert Akerman says the idea is a great one and the departments he spoke to about the idea, are enthusiastic about it.
“The departments which I’m a Liaison for, have been excited about it” says Akerman, “hopefully it will have a positive effect on customer service throughout the town”, he says.
The forms for the program are currently in the final stages and will be released in the near future. TLS.