Bugaboo Recalls Strollers Due to Fall and Choking Hazards

PHOTO: The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with Bugaboo today announced a voluntary recall of the Bugaboo Cameleon and Bugaboo Donkey Model Strollers. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. 

About 46,300 were sold in the U.S. and 4,440 in Canada.

A button on the stroller’s carrycot/seat carry handle can become disengaged and cause the handle to detach, posing fall and choking hazards to young children. 

Bugaboo has received 58 reports of carry handles detaching. No injuries have been reported. 

This recall involves the carry handles on Bugaboo Cameleon and Bugaboo Donkey model strollers with detachable carrycots/seats. The strollers were sold with a base, sun canopy and other accessories in various colors. A fabric tag on the side of the sun canopy has Bugaboo and the model name. Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller’s chassis, located under the carrycot/seat. 

Bugaboo Cameleon
Serial Number 04011090900001 to 04031101009999
Serial Number 08011090900001 to 08021100800386
Serial Number 140100093600531 to 140103123350418

Bugaboo Donkey
Serial Number 170101105300001 to 170104130900500

The units were sold at Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold from January 2011 through December 2012 for between $1,200 and $1,600. 

Remedy: Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle. 

Consumer Contact: Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on “Important Quality Initiative” for more information. Consumers can email the firm at [email protected]. TLS.

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22 COMMENTS

  1. Our parents couldn’t teach this to us years ago, but here’s a general rule for purchases our generation is now learning;

    If it’s cheap, it likely won’t last too long. And if it’s expensive, it likely will be recalled. So pick your choice. LOL 🙂

  2. If there were 46000 sold in the US, it is a safe bet that about 45000 of them were sold to Heimishe. A disgrace! Everyone needs to have one because the neighbor has one. Oh, and there’s no money for tuition, right?

  3. To All You Non-Bugaboo owners- why dont try one out? Than you wont be so quick to talk….. But since you all talking so you must never experiences a strooll, OH CHAVAAAL!!

  4. I’ve had mine for 5 kids bli ayin hara.
    My wife’s friends chipped in and bought it.
    My Walmart one barely lasted 6 months.
    Some people really use it a lot and its worth the investment.

  5. You are all pathetic and jealous…. Besides for that it happens to be a beautiful carriage… Its so practical and enjoyable to use…. Continue having your five year old in the snap and go with their feet dangeling out!!

  6. Yes, the price is steep, but if you are a person who loves to walk, then this stroller is worth it. I spent 30 hours researching strollers, reading everything I could, asking friends with children for advice. Finally, the Bugaboo won out. It maneuvers beautifully, making walking a true pleasure. It can turn on a dime, which helps out hugely in stores and small cafes. It even motivates me to get out of the house and walk more often (sometimes two or three times a day!), benefiting me in the post-pregnancy weight loss area. The Bugaboo is more like a Porsche.
    After foolishly purchasing a heavy travel system by graco before my daughter was born, I realized after few days of using it how big, bulky, uncomfortable and unattractive it looked. As a first time parent I didn’t understand how important strollers were and the wide range of quality (and not-so-good-quality) strollers that were out on the market. When my friend first mentioned how she loved her bugaboo stroller, I thought she was crazy for spending $800 but I couldn’t help but to fascinated with this sleek, cool-looking stroller. After hours and hours of research and convincing my husband (he thought I was crazy for even thinking about purchasing this stroller) I finally made up my mind to purchase it…and to this day I do not regret my decision. I don’t think its too big or bulky and I do not think the 2 part fold system is that hard to do. When I was reading about this product online, most parents recommended it for ‘city-dwellers” claiming that it is a hassel to fold and unfold but as a suburban mom who is constantly in and out of the car, I do not think this stroller is that difficult to use. Yeah you do have to bend over at times to open it but how bad is a little bending over for the comfort of your baby as well as yourself, the driver? Plus my husband and I now have a little “trick” of opening the stroller right out of our SUV which doesnt require too much work. The basket is not too small (contrary to some parents’ claims) and I’ve never had a problem fitting my medium-sized diaper bag, shopping bags, lunch box, etc. I love how it has the brakes right on the handlebar and the forward and rear-facing feature which was a MUST for me. The ride is unbelievable and smooth…not to mention its cool design. No other stroller out on the market beats this one and if you can afford it, definitely go for it. I decided to save money on other baby things and splurge on a stroller since it’ll be like a car that our baby rides in every time we’re out. We’re now expecting a second baby and we definitely can’t afford another bugaboo so we’re planning to purchase a more light-weight umbrella stroller for our 17-months old daughter and pass this on to our new addition. But its been good for us and our first daughter and am sure that it’ll last without a problem with our second one as well. And my husband now loves this stroller as much as I do.

  7. Okay, I would never spend that amount of money for a stroller. But I have to be honest with myself. I just bought myself a Miele vaccum cleaner that costed $700 when I know that I have a friend who would never spend that amount on a vacuum but has a bagaboo. I guess each of us have to know what they can afford and not brag about it. I do not go around telling everyone that I have a Miele 🙂 And the rest of us have to feel confident enough to say I am no less person and a mentch without the bagaboo!!

  8. I have a bugaboo it was given to me as a gift. I use it only because everyone in my development has one and when I go to brooklyn its the same. I will admit I only use it because of social pressure. I bought a citi mini because it is so much more practical! But I only use it when I have to go places when I am taking a walk I want to feel with it so I use my bugaboo….. just my opinion!

  9. Buying a fancy carriage for the new einikel is a much easier sell than paying their tuition…besides the carriage doesnt come near the cost of school!

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