Utility Advisory Committee Holds Its First Meeting

Utility Advisory Committee Meeting picPHOTOS & VIDEO: The Utility Advisory Committee – formed by the Township to act as a liaison between utility customers and utility companies – held its first meeting yesterday evening at the Municipal building. The meeting gave customers the opportunity to directly voice their concerns with the Committee as well as with the NJ American Water Representatives present, and gave the Committee a chance to see eye to eye with the water company on issues affecting thousands of Township residents.

The Committee answered questions posed to them by customers, as well as by board members, and discussed the explosive growth in Lakewood.

“This is our biggest growth area in the State right now”, a NJ American Water Representative said.

The Committee was formed after Mayor Miller expressed his frustration with the NJ American Water Company at a June 16 meeting, at which a resident publicized the issues he was having with the company, when he was not even using their services.

After the issue was publicized by TLS, the company issued an apology to the resident.

The Committee of about 7 members – which includes Committeeman Albert Akerman – is expected to meet once a month.

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  1. It’s not a board, it’s a committee. The water company is getting away with padding their bills with all sorts of service charges and other fees. If this committee gets them to stop taking advantage of their customers then I’m all for it.

  2. wow i am home alone my family is in the country i take a shower in mikva and at night i take at home mon tue wed for 5 min i dont do laundry and i dont cook my gas bill was $32 and water $210 i called them and they told me ?????? um um thats why there is a meter !!!! asked them if i could read it they sain NO !!!!!!! SO NOW WE SHOULD HAVE THE TUTH ALL MEN WHO WIFE ARE IN THE MOUNTAINS

  3. All we are asking for is transparency. We are entitled to not have to trust their reading of our meters, to have a clear explanation of every item on the bill, and a reasonable dispute process.
    We don’t need to hear all the talk about where they get their water from and their business growth plans, these were never the issues.
    If they cannot offer honest billing and customer service they will be replaced.

  4. Here is an easy solution to a lot of basic complaints. NJAWC should have to obtain actual meter readings for beginning of January and end of March.

  5. I live in coventry square and we all have our own meters,which we can access and read ourselves, to verify the meter useage. I have found the readings to be accurate.
    Yes, they do read meters accurately in Jan thru March.

    If the “snow birds” are gone for those 3 months, and they get a zero useage, then how would the other 9 months be billed for sewage? Zero?? That would be unfair to the non-snowbirds. Some kind of compromise for seniors who leave for warmer climates should be approached. The question would be how to assess sewer portion for the other 9 months of the year.

  6. You want to know where your money is going?

    On the evening of the meeting, I personally saw three representatives from NJAWC driving on Madison, and making a left on to Fourth St. ALL three of them were together, in three SEPARATE cars. All of which had “New Jersey American Water” right on the side!

    Now, it’s not the same thing as a GM rep taking a private jet to meet with congress, But I don’t have to buy GM, I have no choice but to use NJAWC.

    The only answer with the water company is to open the market to competition as in other utilities. Yes, you MAY get somewhere with this committee, and they MAY get your money back for you when you are over billed, but understand one thing, for everyone that gets there money back there are 10 that don’t! That is why NJAWC makes the correct political move to come to these meetings.
    It’s an investment in the German companies future.


  7. The fact is that with eisgrau the company admitted they made a mistake. they can make mistakes. if you come to a meeting you will hear that the same was anyone can make a mistake in business so can a utilities company

  8. I spoke with a representative from NJ American Water Co. and she stated that Lakewood and Ocean City have the highest water rates in all of the state! Why is that????

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