Uber Responds to NJ Taxi Cab Association’s Op-Ed on TLS

uber driver tls[Submitted by Uber] Dear Editor, Your paper recently published an op-ed by the president of the New Jersey Taxi Cab Association regarding Uber in the Garden State. While everyone is entitled to their own opinion, they are not entitled to misrepresent the facts. We would like to correct the inaccuracies in that piece and respond with the following points:

On Uber in New Jersey:

Today, hundreds of thousands of New Jersey residents choose Uber because the status quo has not been able to meet their needs and provide an easy way to get from point A to B. At the same time, more than 12,000 New Jerseyeans are using Uber to earn money on their own schedule, taking advantage of a flexible work opportunity that provides on-demand supplementary income.

On background checks & safety:

Before ever gaining access to our platform, every potential driver must pass a comprehensive background check process conducted through a third-party, nationally accredited background check provider. This process includes county, multi-state and federal database checks and a social security trace, as well as checks against the national sex offender registry and motor vehicle record reports, among others. In contrast, the background checks conducted on New Jersey cab drivers rely upon the Livescan database of fingerprints and arrest records – which have often been found to be incomplete as they rely upon local authorities to voluntarily submit arrest data to the FBI, without any sort of regular reporting requirements. The National Association of Professional Background Screeners (NAPBS) has challenged the belief that Livescan is “the gold standard” of criminal background checks, and the St. Louis chapter of the NAACP has also raised the issue that relying solely upon arrest records has a disparate impact on individuals in minority communities, who are disproportionately arrested for but never charged with any crimes.

While background checks certainly represent an important piece of the safety puzzle, our technology also helps keep riders safe before, during and after their ride in ways that others cannot. Before your Uber arrives, you are provided with the picture and license plate number of your driver. During a ride, you can share your ETA and location with friends or loved ones so they always know where you are in real-time. And after a ride, we offer 100% accountability because every rider receives an email receipt that includes detailed trip information should it ever need to be revisited.

On insurance:

Every single Uber trip is New Jersey is covered by Uber’s $1.5 million primary commercial insurance policy, so that riders and the public at large are always protected. This $1.5 million policy is 42 times greater than the minimum coverage requirements for taxis in New Jersey because we believe that a higher standard must be in place.

Respectfully,

Ana Mahony

(Ana Mahony is General Manager for Uber New Jersey.)

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4 COMMENTS

  1. Uber is great for the passengers but no so great for the drivers concerning insurance. most insurance companies do not agree to there customers driving for the new companies. so the drivers are not insured on there personal use and even while waiting for a Uner ride. uber only provides insurance while a customer is in the car. so your a risk waiting for a customer and as soon as the customer leaves the car. ask your insurance agent before driving. Alstate starts to issue comlpete insurance but not in NJ. u may have a n accident on personal time and fine you are not insured for not notifying your insurance. uber does not bring this up at all.

  2. Ann you didn’t mention that your uber drivers are committing insurance fraud when they don’t tell their own insurance companies that they are using their cars for commercial purposes. Yes your uber drivers do have personal injury protection through uber,but if they total their cars,their insurance company will deny claim because they lied about what they were using the car for. That’s where insurance fraud kicks in and you uber walk away. You are using these uber X drivers,because one day you hope to replace them with driveless cars. You are breaking laws and you know you are,because you are constantly paying uber x fines. Legislation was passed but our NJ governor will not sign it because one of his presidential campaign people is affiliated with uber through one of his companies. And don’t deny this because it is in black and white. Don’t deny your getting sued by your own drivers, don’t deny the crimes your driver’s have commited. Ride share is sharing a ride with someone you know to go to work not to profit. I guarantee you this is coming to a head and uber x will be done until you stop breaking the laws. If you weren’t breaking the law,that means anyone could jump in their personal car and play taxi. But you can’t

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