Ocean County Appoints New Director Of Consumer Affairs

With a background in law enforcement and consumer product safety, Ronald P. Heinzman was appointed Director of the Ocean County Department of Consumer Affairs by the Ocean County Board of Commissioners on Sept. 6.

“I want to dedicate my time and service to my community,” said Heinzman, who began working in the Ocean County Department of Consumer Affairs as an investigator in November 2019.

Before being appointed Director he was the department’s Assistant Director.

“The Ocean County Department of Consumer Affairs has had a legacy of strong leadership,” said Director of the Ocean County Board of Commissioners Joseph H. Vicari. “Ron brings the same qualities to the position, strong leadership skills and a dedication to help our County citizens. I look forward to working with him and to continue the excellent service the department is known for.”

Heinzman noted the Department has been consistently recognized by the state Department of Consumer Affairs and the state Attorney General’s office.

“I will build upon the foundation made by former Directors Steven Scaturro and Edward McBride,” he said.

Heinzman said that in 2022, the department handled 9,059 cases.

The Department staff consists of state certified investigators who mediate and enforce complaints between a consumer and a business located in Ocean County, with the goal of coming to a satisfactory resolution for both parties.

Consumer Protection, Weights & Measures, and Energy Council, are all divisions that encompass the Ocean County Department of Consumer Affairs.

Heinzman, who was a Sergeant in the Lakehurst Police Department, before joining the Department of Consumer Affairs, said he would work to raise awareness and educate the public about consumer fraud and consumer scams that can hurt people financially.

“If it does happen, we do everything we can to help people put their lives back together after they have been a victim of fraud,” he said. “This is especially hard on our vulnerable seniors. That is why it is so important to educate people about consumer protection.”

Vicari emphasized the best way to combat consumer fraud is to recognize it before you become a victim.

“It is imperative to be armed with good information,” he said. “Our Department of Consumer Affairs works tirelessly to make sure the goods and services you purchase are safe and the transactions fair.”

In addition to Vicari, Heinzman received a warm welcome from all of the Commissioners during the Sept. 7 board meeting.

“I also want to thank the Board of Commissioners for their outstanding support.” Heinzman said.

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