JCP&L Warns Customers About Pre-Paid Green Dot Card Scam

scam alert tlsJersey Central Power & Light (JCP&L) is warning customers about a long-running, nation-wide utility scam that is again being reported in New Jersey involving a caller posing as an electric company employee threatening to shut off power unless an immediate payment is made using a pre-paid debit card such as a Green Dot card.

These pre-paid cards typically are available at convenience stores and drug stores and can be used by consumers to pay bills or add money to online accounts.  However, Green Dot cards are not officially sanctioned by JCP&L as a bill payment method.

“Customers should know that if they get a call from someone demanding payment of their electric bill by using a Green Dot card they are being scammed and should report the crime to local authorities,” said Anthony Hurley, JCP&L vice president of Operations. “While a company representative may phone a customer whose bill is in arrears to remind them that a payment is due, we would explain how a payment can be made using established payment options.”

Any customer who has doubts about a call from someone claiming to be from JCP&L, especially one demanding immediate payment, should call JCP&L’s customer service number at 1-800-662-3115. [TLS]

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