Dispatchers Week: A Behind the Scenes Look at the Lakewood Police Department Dispatch Room [TLS EXCLUSIVE]

This week is Dispatchers Week, honoring the emergency dispatchers working behind the scenes in getting crucial information out every time you call for an emergency.

TLS got an exclusive behind-the-scenes look at the Lakewood Police Department dispatch room – overseen by Capt. Tom Langenberger.

We got a first-hand look at the operations – how the calls come in and how they’re handled by the seasoned dispatchers.

If you ever thought they’re job wasn’t too busy here in Lakewood, in the few minutes we were there, dispatchers fielded multiple calls – though, sometimes callers don’t realize not all questions are an emergency.

See the video below:

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  1. wow!! this is so so true! i just watched a video explaining the job of dispatchers, and wow!!! it is not just physically overwhelming but emotianlly too!!! thank you for saving lives!!!

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