The U.S. Consumer Product Safety Commission (CPSC) is warning consumers about the risk of fire from Toos Elite 60-volt electric scooters. The scooters were sold under the brand-name “Zooz” and “Toos” exclusively in Toos Urban Ride stores in New York and online at www.toos-e.com. CPSC urges consumers to immediately stop using their Toos Elite 60-volt scooters.

The urgent warning comes after two people, including a seven-year-old, died in an apartment fire that local fire officials determined was caused by the lithium-ion battery in a Toos Elite 60-volt scooter. The fatal incident occurred on April 10, 2023, in New York City. The Toos Elite 60-volt scooter has not been certified by an accredited laboratory to the applicable UL safety standard.

The Toos Elite 60-volt scooter in the fatal fire incident was being charged by a 48-volt charger also sold by Toos. UL Solutions has issued a public notice concerning these 48-volt chargers because they bear unauthorized UL certification marks. While the exact cause of the battery’s ignition in the fatal fire has yet to be determined, and due to the lack of safety testing or certification by an accredited laboratory, CPSC recommends that consumers stop using the Toos Elite 60-volt scooters regardless of the charger.

Toos Urban Ride has refused to conduct an acceptable recall with CPSC.

CPSC urges consumers to only use micromobility products that have been designed, manufactured, and certified for compliance with the applicable consensus safety standards. Consumers should always be present when charging such products and only charge them with their supplied charger. Never charge batteries for micromobility products while sleeping. Never throw lithium batteries into the trash or general recycling. Instead, take them to your local battery recycler or hazardous waste collection center.