Seeking to expedite service to customers impacted by the effects of Hurricane Sandy, the New Jersey Motor Vehicle Commission (MVC) will begin assisting these specific individuals directly at its agencies on Monday, November 26.  The MVC has provided driver’s license and vehicle title/registration assistance at various FEMA Disaster Relief Centers since shortly after the storm.

“Rather than having these customers make a special trip to FEMA’s centers just for a motor vehicle issue, our entire staff is ready to assist at any one of our 39 agencies statewide,” said MVC Chairman and Chief Administrator Raymond P. Martinez. “We’ve implemented temporary service measures in our agencies to help those with special circumstances caused by Sandy.”

Customers with driver’s license or non-driver ID issues should bring as much documentation as possible to an MVC agency where staff will assist in issuing a duplicate document. Only customers with an existing driver’s license or non-driver ID are able to receive this assistance.  To date, MVC staff has helped nearly 400 individuals at FEMA centers based in the areas hardest hit by Hurricane Sandy. However, the demand for MVC-specific expertise has decreased significantly at FEMA centers in recent days. For that reason, MVC agencies will begin to prioritize assistance to these customers in all 39 agencies starting on November 26.                                               

To aid customers in obtaining replacement personal documents that may have been lost or damaged during the storm, the MVC is advising that customers contact the following agencies:

• Social Security Administration: http://www.ssa.gov/
• New Jersey Office of Vital Statistics: http://www.state.nj.us/health/vital/
• US Bureau of Consular Affairs (passports): http://travel.state.gov/passport/passport_1738.html
• US Citizenship and Immigration Services: http://www.uscis.gov/portal/site/uscis

For more information or questions about motor vehicle services, customers may call (888) 486-3339. TLS.